Problem Solving
Problem Solving at community level is conducted through activities of CATs, or Civic Action Teams.  CATs embodies two of the four Es of the NPCC, namely Education and Empowerment. CATs are encouraged to roll up their sleeves and tackle a problem important to them.

A Civic Action Team (CAT) groups 3 to 15 persons, who voluntarily meet at least once in a week for about an hour, to identify, analyse and solve their problems or muda. This tool for empowerment is an innovative adaptation of the technique of Quality Circles and may be used at the level of the family, the school, the workplace and extendable at community level.

Each member contributes his/her own unique talents. The team goes through the same steps that experts do: identifying a problem, analyzing it, exploring possible solutions and testing the validity of their assumptions and actions. The process is both interesting and beneficial at the individual and collective levels.
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