Problem Solving at community level is conducted through activities of
CATs, or Civic Action Teams. CATs embodies two of the four Es of the
NPCC, namely Education and Empowerment. CATs are encouraged to roll up
their sleeves and tackle a problem important to them.
Action Team (CAT) groups 3 to 15 persons, who voluntarily meet at least
once in a week for about an hour, to identify, analyse and solve their
problems or muda. This tool for empowerment is an innovative adaptation
of the technique of Quality Circles and may be used at the level of the
family, the school, the workplace and extendable at community level.
member contributes his/her own unique talents. The team goes through
the same steps that experts do: identifying a problem, analyzing it,
exploring possible solutions and testing the validity of their
assumptions and actions. The process is both interesting and beneficial
at the individual and collective levels.