26-27 March 2019 @ 9hr - 16hr
An intensive two-day program will make you discover the tricks of the trade to manage quality in your organisation.
TARGET GROUP: Professionals involved in all operational areas and focused on quality management.
This course aims at giving participants a thorough understanding of what “Total Quality Management” is all about, define and explain the tools used, and, through case studies and group exercises, show how these tools can be applied in their own work environments.
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